Welcoming New Pet Patients to CCVH: Positive, Personal, Unique Service

New patients, and their people, are always welcome at Center City Veterinary Hospital. Our personalized pet wellness program supports vigorous health and long life, while our services provide the latest veterinary treatments and technology. We are dedicated to helping you build a positive relationship with your dogs and cats, building bonds that last a lifetime.

Who We Serve

We focus exclusively on serving canine and feline companions. Our hospital is surrounded by the beauty and inspiration of Philadelphia’s Old City District, “America’s most historic square mile.” Our patients come from the areas surrounding Center City Philadelphia, including the Old City and Society Hill neighborhoods, and South Jersey.

Learn more about us and our special team of veterinarians and staff. Explore the many ways we participate in our lovely community, including our artist of the month program, and enjoy a virtual tour of our hospital.

Appointments & Drop Off

Please schedule an appointment for veterinary care. We make every effort to run on schedule, with minimal delays.

For your convenience, we do offer drop-off appointments for established clients. After speaking with a technician or veterinarian, you will drop off your pet at a time convenient for you. Once your pet is examined, the doctor will contact you with recommendations for diagnostics and treatment. Discharge instructions are provided when you pick up your pet, as a written record of services performed.

Appointment Request

If you would like to schedule an appointment, please contact us.

Late Policy

If you arrive more than 15 minutes late for your appointment, you may be asked to reschedule. In some cases, you may be seen in between other appointments; there may be a significant wait time, however, which we will try to estimate for you.

No-Show Policy

To avoid a $36 no-show fee, please cancel or reschedule your appointment more than 24 hours in advance.

Waiting Room Policy

All patients must be on a leash or in a carrier when they are brought into the hospital, to protect your pet and our other patients.

Forms

We offer convenient online forms for our new and returning clients. Simply complete and submit, no paper forms necessary.

New Clients

Please arrive 10 minutes prior to your scheduled appointment time for accurate documentation. We recommend you submit both your new client form and intake form online, in advance of your appointment:
New Client Form
Intake Form

Returning Clients

Simply fill out the intake form and submit, in advance of your appointment.

PetSites

For the convenience of our clients, we offer PetSites.

PetSites gives you convenient access to your pet’s information online, especially handy after business hours or during busy times. If you need a prescription refill from our pharmacy, we ask that you email us your prescription request, then log into your PetSites.

In addition to ordering prescriptions online, you may view your pet’s medical records, including:

  • Complete and current vaccination record
  • Exam status information
  • Accurate prescription history

As an added bonus, your Pet Portal gives you access to a library of pet health articles from reliable veterinary experts. And Pet Portals are free. All we need is your email address.

Log in to your PetSites.

Pet Emergencies

Established clients who have potentially life threatening emergency situations are always given top priority for care. We abide by the golden rule: If we give immediate attention to a critical case, we ask for your understanding.

For pet emergencies after-hours, follow the instructions here.

Payment Options

We require payment at time of service. Surgical procedures may require a deposit at drop-off when an estimate is presented to you.

We accept Visa, MasterCard, Discover, and CareCredit. We do NOT accept personal checks.

CareCredit

We’re pleased to offer our clients CareCredit® No Interest Payment Plans. With CareCredit, you can provide the best treatment for your pet immediately, and pay for it over time with low monthly payments that fit into your budget.

Apply now or learn more about CareCredit.

Pet Insurance

Many owners purchase pet insurance to help them afford health care for their pet family members. We are pleased to provide you with copies of your pet medical records for submission to your insurance company. The following is a list of pet insurance companies you might like to explore:

You may wish to visit the Pet Insurance University for help in choosing the best plan for you.

“Bailey absolutely loves going! Every time we take a walk past their building, Bailey waits at the door to go in. He doesn't even notice when they give him a shot because he's so preoccupied with the treats the technician is giving him.”

“After struggling to get appointments at my old vet I was thrilled to find that Center City Vet is not only flexible, but friendly, affordable and knowledgable. I have felt nothing but appreciated and welcomed at this practice. My cats even seemed to have the best appointments of their lives (in terms of calmness) due to the gentle but thorough. I think the greenies treats helped too! Highly recommend this practice!”

“My dog Molly has been a patient since we adopted her at 6 months old. She loves Dr. Cohen as much as we do. He is a brilliant veterinarian with a love for animals you expect from a Vet but rarely find.” — Joshua

“Dr. Cohen and the rest of the staff at Center City vet are fantastic. They are very quick when an appointment is needed and thorough. My cat Dexter and I have become spoiled because they take such good care of him! Thanks for everything you guys do!” — Emilee

“I have been bringing my dog to Center City Vet Hospital since they first opened. All of the staff is extremely professional and caring. I am glad to see that their business continues to grow without any effect on the quality of their service. I highly recommend taking your pet here.”

“The staff at CCVH are incredible. They go out of their way to ensure our pup is getting the best care possible. Our rescue dog has extreme separation anxiety, and he has always been available to help answer our questions, no matter what the concern. The facility is beyond bright and clean, and is by far the best vet hospital in the city.”

“The staff is so nice and the hospital is very efficient and clean.  It’s never too crowded and we’re in and out for a physical/vaccine update in about 30-40 min.  I lived around the corner when I first adopted my dog, so I went to CCVH out of convenience, but after moving across town and loving the service, I continued going.”

“The nurses are kind and caring. My dogs even like to go visit regularly. What dog do you know likes to go to the vet just to visit and say hi ??!   They have always fit my animals in, even when they are booked. Their prices are extremely reasonable, unlike other neighborhood veterinarians. ”

Copyright © 2017 Center City Veterinary Hospital. Veterinary Website by Beyond Indigo Pets.